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Our Commitment to Accessibility

At Pelham Chiropractic & Wellness Centre and Happy Feet Foot Care, we are committed to providing a barrier-free environment for all patients, healthcare practitioners, job applicants, suppliers and any visitor who may enter our healthcare facility. We are committed to diversity, inclusion and accessibility for persons with disabilities. We are committed to making the Pelham Chiropractic & Wellness Centre website available to all users, including those with disabilities. As a healthcare facility, we uphold and respect the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated regulations and standards. Our policy describes how we will work with our healthcare team members, as well as how it provides its services to patients or potential patients in a manner that respects the independence, equal opportunity, dignity and integration of persons with disabilities. As part of this commitment, we are continually improving our facility environment and website to ensure we provide equal access to all of our 

General

Pelham Chiropractic & Wellness Centre has invested a significant amount of resources to help ensure that our healthcare facility and website is made easier to use and more accessible to people with special needs, including those with visual, hearing, cognitive and motor impairments. Our healthcare facility is committed to fostering a workplace culture rooted in respect and inclusivity. We prioritize accommodating our healthcare team's needs to prevent any form of discrimination based on the criteria outlined in the Canadian Human Rights Act. Our center actively supports individuals with disabilities and urges those in need of accommodation to openly communicate their requirements with our healthcare team. We are updating our facility and website regularly to make it as accessible as possible. 

Accessibility

Pelham Chiropractic & Wellness Centre makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Pelham Chiropractic & Wellness Centre to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.0). Our team also uses tools such as, WAVE by WebAIM, Web Accessibility by Monsido, and other color contrast analyzers to ensure the best experience possible for all visitors.The site is being designed to meet Level AA Success Criteria of the Web Content Accessibility Guidelines 2.0 to the greatest extent feasible.

Assistive Devices

Our healthcare facility permits persons with disabilities to use their personal assistive devices and/or personal support workers while on the facility premises.

Enabling the Accessibility Menu on Pelham Chiropractic & Wellness

The accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Notice of Temporary Cancellation/Disruption

Our healthcare facility will notify persons with disabilities promptly via a recorded voicemail on our facility answering machine, or via our website www.pelhamchiropractic.ca in the event of a planned or unexpected disruption/cancellation of services at our facility. Patients may also tune into Newstalk 610 CKTB (CKTB-FM) or Niagara's MOVE 105.7 (CHRE-FM). Any such notice will be provided in accessible formats. 

Training

Our facility has provided training to all of the healthcare team regarding the provisions and policies to ensure an accessible workplace environment that fosters improved services. As a healthcare team, we will review these policies and practices and training will occur on an ongoing basis whenever changes are made to relevant policies, practices, procedures, or in anticipation of compliance deadlines.

Disclaimer

Pelham Chiropractic & Wellness Centre continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities Despite our efforts to make all pages and content fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution. We make reasonable efforts to ensure that PDF files posted on our website are accessible.

Work to Do

We are in the process of improving our Alternative Text (Alt Text) for images so that only images that present valuable information include meaningful alternative text for screenreader users; any decorative images will not include alt text.

We’re Here For You

If you are experiencing difficulty with any content, require assistance with any part of our website, or would like to request any information in an accessible alternative format, please contact us at 905-988-4357 during normal business hours and we will be happy to assist.

Accessibility Feedback or Comments

If you have any concerns or suggestions regarding the AODA policy or accessibility of the Pelham Chiropractic & Wellness Centre/Happy Feet Foot Care facility or website, please use this form to provide your feedback. We value your feedback and will consider all suggestions as we evaluate ways to accommodate all users of our website, facility and our overall accessibility policies. 

Individuals can submit feedback/comments verbally (by telephone or in person) or written (delivered hand-written, website, or email to:

Pelham Chiropractic & Wellness Centre

Happy Feet Foot Care

245 Pelham Road, Suite 112, St. Catharines, ON  L2S 1X8

Phone: (905) 988 - 4357

Email: info@pelhamchiropractic.ca

Website: www.pelhamchiropractic.ca

Individuals who provide formal feedback/comments will receive acknowledgement of their feedback/comments, along with any resulting actions based on their comments and/or concerns that were submitted.

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